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General Grant Writing

Contacting the Program Officer

A comprehensive guide on when and how to approach program officers to maximize your chances of funding success.

Last updated: June 20258 min read

A Program Officer (PO) is your point of contact for your proposal submission, so it is important to know when and how to contact them. Building a relationship with the right program officer can significantly improve your chances of securing funding.

While this advice is based on NIH practices, much is applicable to NSF and other federal funders. For foundation or private opportunities, contact procedures may differ.

What a Program Officer Does

Program Officer Responsibilities

A program officer is your point of contact for understanding the organization's response to your submission. POs manage a "portfolio" of grants, and they are rewarded for having a set of very solid grants – they want your grant submission to be successful!

Their role includes guiding applicants, providing feedback on fit with program priorities, and sometimes advocating for promising proposals within their organization.

When You Should Contact a Program Officer

At the start of the research proposal:

  • To assess fit: To decide if your research idea is in line with the priorities of the program or agency, or if another division – or a tweak to your current plan – would fit better.
  • To gauge enthusiasm: To gauge the level of enthusiasm this particular agency has for your proposed area of research – particularly if you have multiple agencies (or NIH Institutes and Centers) that you could submit to.

    Note: Some agencies, such as the National Endowment for the Humanities and the Department of Defense, provide opportunities for program officers to review proposals or white papers in advance and to provide feedback on the fit for the particular program. It's important to take advantage of these opportunities to maximize your chances of success!

  • For major questions: When a major question of suitability or fit arises (e.g., if a division doesn't deal with clinical studies; if a certain form of analysis is welcome).

During the writing of your proposal:

  • Policy questions: Specific agency policies such as Data Sharing, human subjects, etc.
  • Grant award specifics: Such as possible award minimum/maximums, whether or not a particular budget item can be funded, etc.
  • Please be sure that these questions have not been answered within the solicitation or the agency's guidelines. Check with your Local Research Administrator if you have questions!

When you receive your score or reviews:

  • Interpreting feedback: The PO can help you interpret critiques, provide guidance on when to resubmit, what to focus on, and, if they were present at the study section, provide additional input into reviewers' responses.
  • Be sure to follow all agency guidelines for when it is appropriate to contact a program officer after submission – and remember never to contact anyone on the review panel!

What to Prepare Before Contacting a Program Officer

Do Your Homework

Check the agency or program's website and all available documents for answers to your questions, as well as the Funding Opportunity Announcement (FOA).

Your question may not be answered there, but you can frame your question in terms of what information is already available.

Prepare Clear Questions

Prepare one or at most a few clear, succinct, relevant questions that are in the PO's purview.

Make sure your questions are specific and demonstrate that you've reviewed the available materials.

One-Page Research Summary

Conduct background research on your project idea and prepare a one-page research summary (specific aims page works well) that you will include in the body of the email (generally not as an attachment, unless the PO requests that format) you send to the PO, along with a specific question about your project or a request to discuss whether it is a good fit for the program.

  • Assume a technically literate reader but not necessarily well-versed in your specific area.
  • Keep it focused; draw clear, explicit connections to significance and innovation; and make clear the expected outcomes and deliverables and how these are related to the program's priorities or guidelines.

How to Contact a Program Officer

  1. 1

    Email first! This gives the PO a chance to get back to you on their own time.

  2. 2

    Introduce yourself and your project, with specific, focused information and questions that show that you've done your due diligence with publicly available materials.

  3. 3

    Make your inquiry clear by stating why you are asking, what information you hope to get from the PO, and what your deadline is.

  4. 4

    Give ample time pre-deadline to respond, and expect delays in response right after an RFA comes out or just before a deadline.

  5. 5

    Know the PO's name and make sure that you've examined their online documents before reaching out.

Sample Email Template

Subject: Question about fit of [research topic] for [FOA number or program name]

Dear Dr. [Program Officer's Name],

I am [your name and position] at [your institution], and I'm preparing a proposal for the upcoming [FOA number/program name] deadline. My research focuses on [brief 1-2 sentence description of your work].

After reviewing the program guidelines, I have a specific question about [your clear, focused question]. I've attached a one-page summary of my proposed research to provide context for my question.

Would it be possible to schedule a brief phone call to discuss whether my project aligns with the program's priorities? I'm available [provide some specific times], or at another time that might be more convenient for you.

Thank you for your time and consideration.

Sincerely,
[Your Name]
[Your Title]
[Your Institution]
[Your Contact Information]

Do's and Don'ts

Do

  • Research the program thoroughly before contacting the PO
  • Keep your initial email concise and focused
  • Include a brief one-page summary in your email
  • Be respectful of the PO's time
  • Follow up if you don't hear back within 10-14 days
  • Thank the PO for their time and insights

Don't

  • Ask questions already answered in the FOA or guidelines
  • Request a review of your entire proposal
  • Send multiple emails with different questions
  • Contact the PO at the last minute before a deadline
  • Be vague about your research or questions
  • Contact members of the review panel directly

Additional Resources

Need help crafting your email to a Program Officer?

GrantFlux's AI assistant can help you draft a personalized email to your program officer based on your research summary.

Last updated: June 2025

Source: Adapted from university research development offices.